Breakout 18: Telehealth Access Points: Activating Community Infrastructure for Last-Mile Care

As broadband infrastructure expands, many communities still face a persistent “last-mile” challenge: ensuring that connectivity translates into meaningful access to services like healthcare. Telehealth Access Points (TAPs)—a dedicated public space for individuals to access a telehealth appointment located in trusted community settings such as libraries, community centers, and other anchor institutions—represent a promising strategy to bridge this gap. However, despite growing investment, many TAPs remain underutilized or disconnected from care delivery workflows.